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VoIP Overview

Hosted PABX Solutions.

WAN Communications has produced the answer for small to medium enterprise and branch office solutions with our network based PABX solution. Using core equipment from the world leading IP vendor Cisco Systems, WAN Communications Business IP removes the need to forecast staff numbers at each site by having the ability to grow as your company grows. New phones and additional phone lines can be connected within 48 hours offering a scalable and flexible solution.

Not only do you get preferential, industry leading prices for your local, mobile, national and International calls (which of course includes Free calls to anyone registered to or peering with the WAN Communications / WA Networks network), you also gain access to your own virtual PABX without the expense of having to install the hardware yourself. This extremely flexible design allows you to:

Alleviates the requirement for an onsite PABX

There is no need to install a network based PABX any more as WAN Communications has already done the investment for you. This will save you:

  • Time - Connection to WAN Communications is very quick and easy
  • Money - Overall implementation costs as well as your ongoing costs are reduced by using the WAN Communications virtual Call Manager solution.
  • Ongoing administrative hassles - WAN Communications ensures that the Call Manager has all of the latest updates and continues development to add additional features - saving you the hassle.
  • As long as you have an Internet / IP connection, you will be able to register to the Call Manager. This includes access from home, the airport whilst waiting for your flight, or anywhere else in the world.
Standardise your phones company wide

Through use of the WAN Communications Business IP solution, you will have access to a common feature set across all sites. This results in the same look and feel of your telephony system for all sites across your organisation, making it easy to introduce company wide phone system training or for staff to move between locations. The staff can even take their extention and or outside number with them as they move between locations. One number per staff member that works where ever they are.

Say "Sayonara" to the issue of adds, moves and changes

The virtual Call Manager solution will allow you to set and forget. If you need to move a phone to another location, all you have to do is unplug it from one switch port and move it to another. The intelligence in the phone allows it to register to the Call Manager and registers the new location automatically. There is no need to call in a PABX technician to re configure the phone system to deal with location changes - all the while saving you time and money. Your phones become available where ever you have access to IP making this solution ideal for 'teleworker' or 'hot desk' applications.

Introduce flexibility never seen before in a business environment

The flexibility of an IP solution has to been seen to be believed. The options are virtually limitless; however a number of scenarios to illustrate the flexibility are listed below:

  • 1. The Office Move - In a traditional environment, in order to move your telephone between offices required either a change of telephone number or, a PABX change. As each phone intelligently registers to the Call Manager, you can simply pick up the phone and plug it into another switch port and your phone and number will instantly work. No back end changes are required.
  • 2. Phone at Home/ Phone at work - You choose where you would like your phone to ring. It could be on your desk at work or your desk at home - you could even be at the airport or overseas. As long as you have access to an IP connection, you can make and receive calls.
  • 3. IVR - Integrated voice receptionist , would you like to have your clients direct their calls to the correct person or department without the need for a receptionist? WAN Communications can provide a fully functional IVR system for you at a fraction of the cost
    required to purchase one, the IVR functionality is built in to our call manager all we need to do is switch it on for you.
  • 4. News Headlines, Weather and more flashed up onto your phone screen? - Not a problem for WAN Communications clients.
  • 5. Voice mail that automatically e-mails the message to you - This is a standard feature with our voice mail.
  • 6. Full office systems - WAN Communications can supply, install and maintain you entire phone service for you.
Reduce your capital costs

WAN Communications has invested significant amounts of time and money to install the network based PABX system, so there is no need for you to do so. As you are allocated your own virtual PABX, you have all of the functionality with out the up front capital costs. In addition, consolidation of your voice and data networks reduces support and implementation costs.