Performance monitoring & Reporting

Service Level Agreements (SLA's) and performance gaurentees are worthless unless performance is being measured. You can not control or improve something you are not measuring.

Here at West Australian Networks we monitor our entire network from end to end. We also monitor network connectivity and end to end performance for all our business clients to ensure they are subscribed to the correct account, and that they get the best possible performance out of their link/s and or network.

Should the performance on any part of our network or business clients links degrade, a minimum of three (3) of our Network Opperations Centre staff are paged immediatley 24 hours a day 7 days a week.

In most case we are alerted to a problem and rectify it before the client is even aware anything has happened. Proactive service is what we are about, service with a difference. The difference being we detect and fix the problem before you even know about it.

The Heart of your Internet Network
Infrastructure Measurement and Alerting – Discover if your Internet components – gateways, routers, load balancers, e-mail servers, DNS servers – are delivering the high-quality service you deserve. Let our monitoring system diagnose performance events on your Internet network. We deliver alerts to you when ever a problem is detected.

Track the performance of your own Web sites and the Internet connections to them. Receive notifications and diagnostic information about Internet events that affect your clients' ability to reach your Web site.

Don't just own your web site, WORK IT. Find out what clients are looking at, when and where they are coming from, who is referring them, and how many client are actually looking at your site.

If you would like your Internet links, web site or networks monitored by an ISP that provides proactive service contact our sales team sales@westnet.net.au