E-mail List Server Types

Announcement Lists

Announcements lists are the perfect way to handle one-way communication such as email newsletters or email marketing campaigns.

With an announcement list, only list administrators are allowed to post messages to the list, these messages are then distributed to all list members. Messages that are not sent by a list administrator are not distributed.

Discussion Lists and Moderated Lists

Discussion lists are best suited to handle topical forums.

With discussion lists, any member of the list may post messages to the list, there messages are then distributed to all list members. With a moderated list, messages must be approved by the moderator before they are distributed to other list members. Moderated lists are used predominantly to control or avoid bad language, spam / advertising posts etc etc.

List members may choose whether to receive messages as they are posted (real time) or to receive a daily "digest" which compiles all messages posted the previous day into one message.

Features

West Australian Networks list service offers all of the basic functionality that you need to set up and manage your own list/s.

Feature: Basic Deluxe
Announcement Lists Yes Yes
Discussion Lists Yes Yes
Moderated Lists Yes Yes
Private Lists Yes Yes
Email Management Yes Yes
Web Management No Yes
Bounce and Purge Handling Manual
(Third-Party Programs Available)
Automatic
Archives No Yes
Custom Domain Yes Yes
Digests Yes Yes
Subscribe Confirmation Yes (Required) Yes (Optional)
Subscribe / Unsubscribe Using A Form/Script Yes Yes
Custom Header and Footer Yes Yes
Custom Email Headers Yes Yes
Custom Responses Yes Yes
List Size Any with good
Bounced Mail Management
Any
Attachment Support Yes Yes
HTML Email Support Yes Yes
Auto responders& Document Bots No Yes
Content filtering No Yes
MultiLingual Support No Yes

 

Private Lists

Private lists require administrator approval for new members to join / subscribe.

Email Management

Using password-protected email, list administrators may send commands to subscribe, unsubscribe, change member options, etc.

Web Management

A web interface is provided to manage all aspects of your list including posts to list members, list options, member options, incoming and outgoing mail.

Bounce and Purge Handling

If mail is returned to the list server from a bad or discontinued email addresses more than a specified number of times (set by the list administrator), the offending address is automatically marked as inactive and is not sent any further mail. The administrator is then sent an e-mail detailing the address/es that have been marked inactive, this allows the administrator to view transaction details for each failed email delivery and decide whether to manually remove the address from the list.

Archives

List messages are archived for browsing by visitors or list members when ever desired.

Custom Domain

The list service allow you to use a custom domain (e.g., list.mydomain.com.au).

Digests

The list service allows members to receive a compiled digest of all email messages posted for the previous day rather than each email message as it is posted to the list.

Subscribe Confirmation

Subscribe confirmations require a new member to reply to an email request for list membership. Required subscribe confirmations reduce the number of fake and non requested email addresses in your list which will reduce spam complaints.

Subscribe / Unsubscribe Using A Form/Script

Using a standard HTML form and some type of send mail script, you may offer list sign-up from your web site. The script will translate form information into an email command to your lists server thus automating the entire process for you.

Custom Email Header and Footer

The header and footer of posts may be customised to suit your requirements

Custom Email Headers

Email headers may be customized or added to each post for information such as list information links, unsubscribe forms, etc.

Custom Responses

All responses including welcome and goodbye messages may be customized.

Document Bots and Auto responders

The list service provides Document Bots or simple Auto responders. Document Bot is an email address which parses any email sent to it and responds with emails or documents for matching keywords.

For example, you could create an entire sales catalogue system where customers receive help specific to the keywords in their help request. If a customer sends an email containing "product", the service could automatically respond with your "product" guide.

Content filtering

When a message is received by the list and you have enabled content filtering, the individual attachments are first compared to the filter types. If the attachment type matches an entry in the filter types, it is discarded.

Then, if there are pass types defined, any attachment type that does not match a pass type is also discarded. If there are no pass types defined, this check is skipped.

After this initial filtering, any multipart attachments that are empty are removed. If the outer message is left empty after this filtering, then the whole message is discarded. Then, each multipart/alternative section will be replaced by just the first alternative that is non-empty after filtering.

Finally, any text/html parts that are left in the message may be converted to text/plain if convert_html_to_plaintext is enabled and the site is configured to allow these conversions.

MultiLingual Support

The list service includes the ability to view any interface in your choice of either Czech, Danish, German, English (USA), Spanish (Spain), Estonian, Euskara, Finnish, French, Hungarian, Italian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Portuguese (Brazil), Russian, Serbian, Swedish or Ukrainian.

Pricing

ALL PRICES QUOTED ARE IN AUSTRALIAN DOLLARS AND INCLUDE GST (10% Goods and Services Tax)

All lists have a one-time $55 set-up fee.

Basic Announcement List Hosting Monthly Fees

Includes average posts up to 20 KB.

Max Subscribers 1 Post Per Month 1 Post Per Week 1 Post Per Day
100 $11.00 $11.00 $11.00
250 $11.00 $11.00 $11.00
500 $11.00 $11.00 $22.00
1,000 $11.00 $11.00 $44.00
2,500 $11.00 $22.00 $99.00
5,000 $11.00 $33.00 $198.00
10,000 $22.00 $55.00 $385.00
25,000 $33.00 $143.00 $990.00
50,000 $66.00 $286.00 $1925.00
Custom Quote Quote Quote




Deluxe Announcement List Hosting Monthly Fees

Includes average posts up to 20 KB.

Max Subscribers 1 Post Per Month 1 Post Per Week 1 Post Per Day
100 $22.00 $22.00 $22.00
250 $22.00 $22.00 $22.00
500 $22.00 $22.00 $33.00
1,000 $22.00 $22.00 $66.00
2,500 $22.00 $33.00 $165.00
5,000 $22.00 $55.00 $297.00
10,000 $33.00 $88.00 $605.00
25,000 $55.00 $220.00 $1485.00
50,000 $99.00 $429.00 $2915.00
Custom Quote Quote Quote

Basic Discussion List Hosting Monthly Fees

Includes average posts up to 10 KB.

Max Subscribers 5 Posts/Day 10 Post/Day 25 Posts/Day 50 Posts/Day 100 Posts/Day
100 $11.00 $22.00 $55.00 $99.00 $220.00
250 $27.50 $55.00 $121.00 $253.00 $275.00
500 $49.50 $99.00 $253.00 $495.00 $990.00
1,000 $66.00 $132.00 $330.00 $660.00 $1320.00
2,500 $165.00 $330.00 $825.00 $1650.00 $3300.00
5,000 $330.00 $660.00 $1650.00 $3300.00 $6600.00
10,000 $495.00 $990.00 $2420.00 $4840.00 $9900.00
25,000 $1210.00 $2420.00 $6600.00 $12100.00 $24200.00
50,000 $2420.00 $4840.00 $12100.00 $24200.00 $48400.00
Custom Quote Quote Quote Quote Quote

Deluxe Discussion List Hosting Monthly Fees

Includes average posts up to 10 KB.

Max Subscribers 5 Posts/Day 10 Post/Day 25 Posts/Day 50 Posts/Day 100 Posts/Day
100 $16.50 $33.00 $82.50 $148.50 $330.00
250 $41.25 $82.50 $181.50 $379.50 $742.50
500 $74.25 $148.50 $379.50 $742.50 $1485.00
1,000 $99.00 $198.00 $495.00 $990.00 $1980.00
2,500 $247.50 $495.00 $1237.50 $2475.00 $4950.00
5,000 $495.00 $990.00 $2475.00 $4950.00 $9900.00
10,000 $742.50 $1485.00 $3630.00 $7260.00 $14850.00
25,000 $1815.00 $3630.00 $9900.00 $18150.00 $36300.00
50,000 $3630.00 $7260.00 $18150.00 $36300.00 $72600.00
Custom Quote Quote Quote Quote Quote

ALL PRICES QUOTED ARE IN AUSTRALIAN DOLLARS AND INCLUDE GST (10% Goods and Services Tax)

 List server FAQ's

(Q) Why do I need a list server when I can send the emails from my own computer?

A list server specialises in the delivery of large quantities of emails. To send a large amount of e-mails from your desktop, you would either have to send one email to every recipient or carbon-copy all recipients (thereby showing the addresses to everyone). With a list server, you send one email and the list server software distributes that email to everyone on your list.

A list server also deals with bounced email messages more efficiently than a regular email server. Your email host will not appreciate a ton of bounced emails clogging their (POP3) incoming mail server.

(Q) Why should I pay for email list hosting when I can get it for free from other sites?

Many sites offer free email list hosting, but you will also find that they post banner ads on your list site and do not offer the features of a professional ISP or email list hosting company. As always the phrase "You get what you pay for" is very true.

(Q) Do I need a web site in order to use email list hosting services?

No, you only need an email account.

(Q) Will I be charged for using services beyond my contract?

We sell all services with specific maximums. All list services are monitored and should you exceed your contracted limits on a consistent basis, you will need to upgrade your service.

(Q) Will my list show banner ads?

No, we will never display text or graphic banner ads on your list.

(Q) Will I need to buy any software?

No, all list server software resides on our network. You can manage your list with either email commands or via the web interface we provide.

(Q) Does it matter what operating system or browser I use?

No. Since you will be managing your lists via email or the web, any operating system, browser or email application should be compatible.

(Q) Do I need much experience with lists to administer them?

No, the web interface system is very easy to use. Online help is provided. Generally once we have set up your list, you only need to post messages.

(Q) What version of Mailman does West Australian Networks use?

We currently use version 2.0.11 We upgrade to newer versions when they are proven to be completely stable. We prefer reliability over new features.

(Q) What public lists are available through West Australian Networks?

All the publicly available lists are documents at http://mail.westnet.net.au/cgi-bin/mailman/listinfo/

(Q) Are the lists covered by any terms or conditions?

Yes they certainly are, operation and use of the lists are covered by the West Australian Networks Acceptable Use Policy (AUP) which can be found at:

ACCEPTABLE USE POLICY