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SSL HOSTING
SSL or secure certificate Hosting is where we offer a secure section
for your page / site.
Clients or customers who visit your secure section will see the
lock appear at the bottom of their browser window.
This is very useful if you have a product to sell and wish to
accept payment via your web site. We can provide a ‘secure’
layer that will allow payment details including credit card details
to be encrypted and sent to you for billing.
We offer two types of encryption, 40-bit and 128-bit.The latter
offers a higher level of encryption.
Top 10 Frequently
Asked Questions |
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1. Why does a WAN Instant SSL Certificate cost considerably
less than other Certification Authorities?
WANInstantSSL has direct access to the IdAuthority, the largest commercial
directory on the web. Instant SSL can therefore expedite the validation
of an application. This efficient and highly effective validation method
ensures we can issue a Certificate at a greatly reduced cost as reflected
through our guaranteed lowest price in the industry as well as maintain
a level of validation far superior to the methods employed by other SSL
providers. In particular, the validation process employed to issue an
WANInstantSSL, Instant SSL Pro or PremiumSSL Certificate is considerably
more than just a domain name ownership check - we firmly believe this
method alone to be insufficient to maintain the level of integrity in
SSL that consumers have come to expect.
2. What does the Warranty actually mean?
We believe it is important to protect the end user. If we were
to mis-issue a certificate to a fraudulent site, and that fraudulent
site has an SSL link with an end user and as a result of this
the end user loses money. The end user had what they thought was
a "trusted session". We should never have provided the
fraudster with the ability to engineer this situation. Hence,
we have taken out insurance to pay out money to the end user.
How can we do this?
We value the end customer
We believe the insurance provided greater peace of mind hence allows the
merchant to sell more products
Most importantly, we value our validation techniques (delivered through
the IDAuthority)
We pre-validate customers and provide validation that is far higher than
the majority of other SSL providers. Some CA's have very weak validation
hence they decide NOT to offer insurance! Finally, it is worth pointing
out, that we offer high validation, but not at the compromise of speed.
You can still obtain SSL instantly. To see the warranty offered on each
of our SSL Certificates click here
3. Why do you ask for documentation when I apply for a certificate?
West Australian Networks recognises that strong validation is essential
for the continuing growth of ecommerce. Before issuing a certificate we
validate both that the applicant owns, or has legal right to use, the
domain name featured in the application and secondly that the applicant
is a legitimate and legally accountable entity. To do this we need to
have access to documentation which verifies these two factors.
4. Why does the website say the SSL certificate is 'Untrusted'?
The usual cause of this is that the WANInstantSSL intermediate certificate has
not been loaded.
5. Why does the secure part of the website say the name on the
security certificate is invalid or does not match the name of the site?
This is usually caused by the certificate having a Common Name of "domain.com"
and the customer is going to "www.domain.com"
6. When trying to go to the site over https it displays the message
'The page cannot be displayed'?
Usually caused by port 443 not allowed through firewall or by the SSL
certificate not having a corresponding key file.
7. The CSR cannot be decoded?
This is because it is missing one or more required fields or the CSR contains
non-alphanumeric characters in the required fields.
8. I cannot remember or have lost my login details.
If you still have the order number they can use the automated password
reminder system or if not then an email must be sent from the administrative
email address on the account to support@westnet.net.au including the original
domain name it was purchased for, or the original order number.
9. I have accidentally deleted my "private key" what
can I do now?
First check your backups and see if you can re-install the "private
key". If you don't know how to re-install the key from your backups,
then contact your systems administrator. Failing that, contact your web
server software vendor for technical support. The only alternative course
of action available is a re-issuance of the certificate following the
re-submitting of a replacement CSR.
10. I have changed my server, or moved to a different
provider, how do I move the certificate?
The easiest way is to create a new CSR on the new machine and
have the certificate re-issued.
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