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West Australian Networks recommends, sells and supports the following
brands of routers, VPN and associated hardware:
All pricing includes configuration and GST.
Delivery, maintenance and installation on site attracts an additional charge,
please see the ADSL online application forms for details.
Modem / Routers (from $99 Inc GST upwards)*
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Netcomm
NB5Plus4
USB USB Ethernet ADSL 4 port Router
ADSL2+ (Stocked)
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The NB5PLUS4 delivers access to the next generation of
ADSL technology – ADSL2/2+. With compatibility to all standards
of ADSL, this combined modem router has a USB port and 4-port Ethernet
switch, which can share an Internet connection with up to 253 wired users.
It can easily integrate into a network system. The NB5PLUS4 employs the
latest Active Firewall technology ensuring protection against hackers,
unauthorised entries, probes and Denial of Service attacks. It also features
embedded Port Forwarding rules for popular online games/applications and
a Quality of Service (QoS) function that allows you to tailor which types
of data are given priority by the router – making it ideal for VoIP-use.
RRP (incl GST) $ 149.60
  West
Australian Networks Price Just $99 Inc GST
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Netcomm
NB1300 Plus4
USB Ethernet ADSL 4 port Router (Stocked)
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Connecting your SOHO or Small Business network to an ADSL service has
never been easier. NetComm’s NB1300 with it’s in-built ADSL
10/100 Ethernet Modem and Router delivers simultaneous ADSL services to
local network users. The ADSL Router supports IP Packet routing and functions
such as NAT and DHCP allowing users to have their IP address assigned
automatically and share a single ISP account. RRP (incl GST) $ 165.00
West Australian Networks Price Just $129
Inc GST |
Wireless Modem / Routers
(from $199 Inc GST upwards)
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Netcomm NB5Plus4W
USB Ethernet ADSL 4 port Router
with 11g Wireless
ADSL2+ |
The NB5PLUS4W is a powerful modem router combining a USB
port, 4-port Ethernet switch and 11g Wireless Access Point to share an
Internet connection with both wired and wireless users. It is compatible
with ADSL2/2+ delivering speeds up to 100% faster than standard ADSL.
It is packed with security features including Active Firewall technology
in the router and WEP and WPA wireless security ensuring bullet-proof
wireless protection. The NB5PLUS4W also features embedded Port Forwarding
rules for popular online games/applications and a Quality of Service (QoS)
function that allows you to tailor which types of data are given priority
by the router – making it ideal for VoIP-use. RRP (incl GST) $ 220.00
West
Australian Networks Price Just $199 Inc GST |
Top Shelf Professional (from $418 Inc GST)*
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OPEN
Networks Range of Routers (Stocked) |
The OPEN 501R or 531R Broadband G.shdsl Router provide data
access for multiple users in Small Office/Home Office (SOHO), Small to Medium
Enterprise (SME) or Branch offices wanting symmetrical 2Mbps data services. |
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Snap
Gear VPN Firewall Appliances (Limited
Stock) |
Security and access to the Internet has never been simpler with the powerful
SnapGear family of business appliances. The SnapGear advantage is a hardware
solution that has you instantly up and running with the flick of a switch.
Whether you have one computer or an entire enterprise SnapGear provides
broadband access sharing, firewall protection, VPN, and an amazing number
of features that will save you time and money. |
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Cisco
828 G.SHDSL |
The Cisco 828 G.SHDSL router provides business-class
functionality such as firewall, VPN, QoS features for small businesses and
corporate teleworkers through the power of Cisco IOS technology. |
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Cisco
830 Series routers |
The Cisco 830 Series routers, including the Cisco 837 and Cisco 831 models,
extend the benefits of embedded network security to small offices and teleworkers
with advanced security features and performance, high quality secure voice
and video support, as well as manageability, scalability, and reliability
features to reduce operational costs. The Cisco 837 ADSL Broadband Router
has an integrated ADSL WAN port with a four-port 10/100 Ethernet LAN switch
for connecting multiple PCs or network devices in a small-office network.
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*All routers supplied by West Australian Networks are supplied configured
and read to plug & play.
This information is taken from the web sites of the various manufacturers and
replicated here for the convenience of our customers. If you would like to obtain
any further information regarding the technical specifications of these products
or any other DSL equipment produced you can check the manufacturers web sites.
Warranty is one year return to base. All NetComm products have a standard 12
months warranty from date of purchase. However some products have an extended
warranty option (refer to packaging). To be eligible for the extended warranty
you must supply the requested warranty information to NetComm within 30 days
of the original purchase.
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In regards to warranty, customers are encouraged to register their ADSL
Modem / Router via the NetComm Limited web site www.netcomm.com.au.
Upon registration the customer shall receive an additional 24 months
warranty free of charge (total warranty period 36 months). |
If a customer experiences technical difficulties with their ADSL Modem / Router
and requires assistance they should contact West
Australian Networks technical support in the first instance. If the customer
requires a “second line” of support or West
Australian Networks technical support determines that the unit is faulty,
the client can be redirected to NetComm Limited technical support centre. Details
are below: -
Email: support@netcomm.com.au (approximate
response time 24 hours)
Phone (call the number in your state):
WA 08 9467 8980
NSW/ACT 02 9424 2059
VIC/TAS 03 9012 3399
SA/NT 08 8121 9001
QLD 07 3102 8870
Fax: +61 2 9424 2010
Web: www.netcomm.com.au (Includes access
to NetComm Limited Knowledge Base - available 24 hours)
If an ADSL modem / router is classified DOA (Dead on Arrival) by NetComm Limited
technical support, a replacement product will be made available and issued under
NetComm Limited standard warranty terms & conditions.
NetComm Limited is happy to offer ‘advance replacement’ units to
West Australian Networks clients, once the unit has been deemed faulty or DOA
by West Australian Networks technical
support. This service is offered if the modem fails within the first 30
days of purchase. At the time the replacement unit is sent to you a return pre-paid
satchel will be included for you to return the faulty modem back to NetComm.
The RA number and NetComm address details will all be noted on the satchel.
Prior to NetComm sending advance replacement units; an e-mail from our West
Australian Networks support team is required with the following information:
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Customer Name:
Customer Address:
E-mail:
Faulty Modem being returned to NetComm:
Serial number of faulty modem:
West Australian Networks Invoice number for the faulty unit (serial numbers
are listed on the invoice).
Replacement product:
NetComm RA Number: (NB: NetComm will send this back to you upon advance replacement
request being processed).
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Should you purchase a router from West Australian
Networks, and that router fails under warranty you have the option to
(in addition to the above remedies):
- Return the faulty unit to West Australian Networks (at your expense)
to be checked and replace where the fault is warrantable. A minimum
charge of $45 is payable where no fault is found.
- Arrange for one of our technicians to attend on site to test and replace
the router where the fault is warrantable. Cost for this is $130 p/hr.
Labour is non warrantable with this charge needing to be paid regardless
of the warranty decision on the unit.
In both cases advanced warranty replacement units are available. An invoice
is issued for the advanced replacement unit. This invoice is credited
on approval of warranty claim. The warranty approval process can take
up to 6 weeks to complete. |
What is a VPN? .. Explaining Virtual Private Networks
As it is most commonly defined, a virtual private network (VPN) allows two or
more private networks to be connected over a publicly accessed network. In a
sense, VPNs are similar to wide area networks (WAN) or a securely encrypted
tunnel, but the key feature of VPNs is that they are able to use public networks
like the internet rather than rely on expensive, private leased lines. VPNs
have the same security and encryption features as a private network, while taking
advantage of the economies of scale and remote accessibility of large public
networks.
A VPN is an especially effective means of exchanging critical information for
employees working remotely in branch offices, at home, or on the road. It can
securely deliver information between vendors, suppliers, and business partners,
who may have a huge physical distance between them. Since companies no longer
have to invest in the actual infrastructure themselves, they can reduce their
operational costs by outsourcing network services to service providers. VPNs
can also reduce costs by eliminating the need for long-distance telephone charges
to obtain remote access, as client need only call into the service provider's
nearest access point.
Q: What is a router?
A: From whatis.com
A router is a device or, in some cases, software in a computer, that determines
the next network point to which a packet should be forwarded toward its destination.
The router is connected to at least two networks and decides which way to send
each information packet based on its current understanding of the state of the
networks it is connected to. A router is located at any gateway (where one network
meets another), including each internet point-of-presence. A router is often
included as part of a network switch.
A router may create or maintain a table of the available routes and their conditions
and use this information along with distance and cost algorithms to determine
the best route for a given packet. Typically, a packet could travel through
a number of network points with routers before arriving at its destination.
Routing is a function associated with the Network layer (layer 3) in the standard
model of network programming, the Open Systems Interconnection (OSI) model.
A layer-3 switch is a switch that can perform routing functions
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Overview
